Automatically detect when customers mention competitors. Understand how customers compare you and what features they're evaluating.
Pelin
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Customers mention competitors in support tickets, sales calls, and surveys. Pelin catches every mention and shows you which competitors come up most often, in what context, and which customers are evaluating alternatives.
What are the most common pain points this month?
What features do prospects compare? What's missing that sends them elsewhere? Pelin extracts the context behind every competitive mention so you understand the reasons, not just the names.
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Team collaboration praised
Is a new competitor emerging? Is an established one losing mindshare? Pelin tracks competitive mentions over time and crawls competitor sites for feature changes, so you stay ahead of shifts in the landscape.
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How it works
Link your tools in one click. Intercom, Gong, Zendesk, Slack — setup takes 2 minutes.
Pelin reads every conversation. Pain points extracted. Requests grouped. Risks flagged. All automatic.
Prioritized insights your team can rally behind. Evidence from real conversations — not guesswork.
See how Pelin can help your team make better product decisions.
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