Use Cases

See how product teams use Pelin to turn customer feedback into better products.

Customer Discovery

Supplement interviews with continuous insight extraction. Pelin analyzes all customer conversations so discovery never stops.

Turn open-ended survey responses into actionable insights. Pelin analyzes sentiment, themes, and patterns automatically.

Turn support tickets into product insights. Pelin analyzes customer conversations and surfaces the patterns that matter for product decisions.

Automatically detect when customers mention competitors. Understand how customers compare you and what features they're evaluating.

Pelin analyzes call recordings from Gong, Granola, and Claap to surface pain points, objections, and feature requests from sales conversations.

Identify where new users struggle and fix onboarding friction. Pelin surfaces confusion points from support conversations automatically.

Stop guessing what to build. Pelin aggregates feature requests across channels and shows which ones customers mention most.

Pelin automatically detects churn risk signals in customer feedback. Spot frustrated customers early and take action before they leave.

Pelin adapts to how your team works. Let's talk about your needs.