Supplement interviews with continuous insight extraction. Pelin analyzes all customer conversations so discovery never stops.
What are the most common pain points this month?
Your customers talk to you every day in support, sales, and success conversations. Pelin analyzes all of them so discovery is continuous — new insights surface daily, not quarterly.
Tell me about what you’re struggling with.
We can’t export data easily. We’ve tried everything.
Pain Point DetectedHow is that affecting your workflow?
We spend 3 hours a week copying data manually.
Impact QuantifiedWhat are customers struggling with? What do they keep asking for? Pelin extracts pain points, feature requests, and usability issues from hundreds of conversations — patterns no human could process manually.
Bulk export limitations
Dark mode
Slow mobile performance
Team collaboration praised
Use Pelin's AI chat to ask natural-language questions about your customers. Get instant answers backed by real quotes and source conversations — perfect for preparing for interviews or validating hypotheses.
Pelin analyzes everything
How it works
Link your tools in one click. Intercom, Gong, Zendesk, Slack — setup takes 2 minutes.
Pelin reads every conversation. Pain points extracted. Requests grouped. Risks flagged. All automatic.
Prioritized insights your team can rally behind. Evidence from real conversations — not guesswork.
See how Pelin can help your team make better product decisions.
Turn open-ended survey responses into actionable insights. Pelin analyzes sentiment, themes, and patterns automatically.
Turn support tickets into product insights. Pelin analyzes customer conversations and surfaces the patterns that matter for product decisions.
Automatically detect when customers mention competitors. Understand how customers compare you and what features they're evaluating.