Turn open-ended survey responses into actionable insights. Pelin analyzes sentiment, themes, and patterns automatically.
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NPS scores tell you how customers feel — but open-ended responses tell you why. Pelin reads every response, groups them into themes, and quantifies each one. No more manually reading thousands of comments.
What makes your happiest customers love you? What's frustrating detractors? Pelin categorizes feedback into pain points, feature requests, and positive signals — so you can double down on strengths and fix what matters most.
Bulk export limitations
Dark mode
Slow mobile performance
Team collaboration praised
Is that performance complaint growing or shrinking? Pelin tracks insight frequency over time so you can see whether themes are trending up or down across survey waves.
Sentiment Breakdown
Trending Topics
How it works
Link your tools in one click. Intercom, Gong, Zendesk, Slack — setup takes 2 minutes.
Pelin reads every conversation. Pain points extracted. Requests grouped. Risks flagged. All automatic.
Prioritized insights your team can rally behind. Evidence from real conversations — not guesswork.
See how Pelin can help your team make better product decisions.
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