Turn support tickets into product insights. Pelin analyzes customer conversations and surfaces the patterns that matter for product decisions.
Pelin analyzes everything
Support tickets are your richest source of product feedback — but most of it never reaches the product team. Pelin analyzes every conversation and surfaces the pain points, requests, and issues that matter for product decisions.
Tell me about what you’re struggling with.
We can’t export data easily. We’ve tried everything.
Pain Point DetectedHow is that affecting your workflow?
We spend 3 hours a week copying data manually.
Impact QuantifiedPelin groups related tickets into themes, tracks their frequency, and attributes them to specific companies. No more manual tagging systems — the AI categorizes continuously across all your support channels.
Bulk export limitations
Dark mode
Slow mobile performance
Team collaboration praised
Monitor how support themes evolve. Pelin shows frequency trends for every insight, so you can see which issues are growing, which are resolved, and where to focus next.
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How it works
Link your tools in one click. Intercom, Gong, Zendesk, Slack — setup takes 2 minutes.
Pelin reads every conversation. Pain points extracted. Requests grouped. Risks flagged. All automatic.
Prioritized insights your team can rally behind. Evidence from real conversations — not guesswork.
See how Pelin can help your team make better product decisions.
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