Pelin automatically detects churn risk signals in customer feedback. Spot frustrated customers early and take action before they leave.
Sentiment Breakdown
Trending Topics
Pelin analyzes every customer conversation and flags negative sentiment, frustration patterns, and competitive mentions. Signals like repeated complaints or mentions of alternatives are surfaced as insights before they escalate.
Tell me about what you’re struggling with.
We can’t export data easily. We’ve tried everything.
Pain Point DetectedHow is that affecting your workflow?
We spend 3 hours a week copying data manually.
Impact QuantifiedView every insight linked to a specific company in one place — from frustrated support messages to negative survey responses. Individually easy to miss, together they paint a clear picture of account health.
Bulk export limitations
Dark mode
Slow mobile performance
Team collaboration praised
Track how customer sentiment shifts over time. Pelin shows frequency trends for pain points and negative feedback so you can spot deteriorating accounts early and act before customers leave.
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How it works
Link your tools in one click. Intercom, Gong, Zendesk, Slack — setup takes 2 minutes.
Pelin reads every conversation. Pain points extracted. Requests grouped. Risks flagged. All automatic.
Prioritized insights your team can rally behind. Evidence from real conversations — not guesswork.
See how Pelin can help your team make better product decisions.
Supplement interviews with continuous insight extraction. Pelin analyzes all customer conversations so discovery never stops.
Turn open-ended survey responses into actionable insights. Pelin analyzes sentiment, themes, and patterns automatically.
Turn support tickets into product insights. Pelin analyzes customer conversations and surfaces the patterns that matter for product decisions.